How to plan and prepare for emergencies

Experience shows that if you make a plan and prepare for emergencies, you reduce the impact of the emergency and recover more quickly.

Plan ahead

Taking the time to learn about the kinds of emergencies likely to occur in your area, and making a plan to respond, will help you when the time comes to act.

Having a plan means you can think clearly, have a greater sense of control and make better decisions.  


Floods can and do happen in Victoria. 

Flash flooding can occur quickly due to heavy rainfall and you may not receive an official warning. When riverene flooding is predicted, decide what you will do before flooding occurs. 

Preparing can reduce your risk.

Information on how to prepare is available from the Victoria State Emergency Service (External link) (VICSES)

Floods cause more damage per year in terms of dollars and lives lost than any other natural hazard in Australia. Flooding can happen at any time of the year.

What can I do in an emergency?

 Here's what to do if a flood occurs near you:

  • Floodwater is dangerous. Stay safe by never entering floodwater.

  • Call 132 500 for emergency assistance from VICSES.

  • Call Triple Zero (000) in life-threatening emergencies (for police, fire or ambulance services)

Information and warnings

For the latest information and warnings for current emergencies in Victoria, go to the VicEmergency website (External link), download the app or call the hotline (1800 226 226).

Download the VicEmergency app for Android (External link) or for Apple (External link)

Weather warnings are provided by the Bureau of Meteorology (External link)