Inspector-General for Emergency Management
Phone 03 8684 7900
Fax 03 8684 7956
GPO Box 4356
Melbourne VIC 3001
121 Exhibition Street
Melbourne VIC 3000
For Inspector-General for Emergency Management media enquiries and media releases, call 03 8684 0373.
To access ministerial media releases, visit the Premier of Victoria (External link) website.
In an emergency
- Triple Zero (000) should be called when police, fire or ambulance attendance is needed in a life-threatening or time critical situation.
- Be prepared to describe your location as accurately as possible. Your mobile phone only shows call-takers your billing address, not your current GPS location.
- If you see smoke, check the planned burns map before calling Triple Zero (000).
- VicEmergency (emergency.vic.gov.au ) is a centralised website to find emergency information and warnings for Victoria. You can also access preparedness and recovery information related to emergencies.
- The website has a real-time Google Map display with incidents across the state including floods, storms, fires, earthquakes, tsunami, beach closures, shark sightings and more.
- You can get information by tuning in to ABC local radio, or other emergency broadcasters including radio or SKY News, by downloading the VicEmergency app , phoning the VicEmergency Hotline on 1800 226 226 or following VicEmergency on Facebook or Twitter .
- Remember, always access more than one source for emergency information and warnings.
- Call 132 500 from anywhere in Victoria for flood, storm, tsunami and earthquake emergency.
If you are deaf, hard of hearing or have a speech impairment, contact emergency numbers using the National Relay Service :
- TTY users phone 106 then ask for either Triple Zero (000) or 132 500
- Speak and Listen users phone 1800 555 727 then ask for either Triple Zero (000) or 132 500
- Internet relay users connect to the NRS then ask for either Triple Zero (000) or 132 500
A website for deaf, deafblind and hard of hearing people, in Auslan and in written English to help with:
- understanding how to watch and act so you can take responsibility for your own safety
- learning how to prepare, respond and recover from natural hazard events in your area
- understanding how emergency services work together