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Report name
Review of 10 years of reform in Victoria's emergency management sector
Lead agency
EMV - Emergency Management Victoria
Due date
July 2022 (revised)
IGEM considers that this action has been implemented
Recommendation theme
Recommendation 1: Knowledge and learning
Recommendation details

The Inspector-General for Emergency Management recommends that Emergency Management Victoria, in collaboration with the community and emergency management sector:
a)    develops and implements a sector-wide outcomes framework that aligns to the strategic and operational elements of all phases of emergency management. The framework must:
•    develop emergency management outcomes that reflect the Victorian whole-of-government outcomes
•    identify outcome measures and associated indicators
b)    provides guidance and support for the sector on how to incorporate emergency management outcomes and measures in emergency management planning, policy development, decision-making and assurance activities.


EMV will consult and collaborate with relevant agencies to develop a sector-wide outcomes framework to measure the effectiveness of the emergency management sector in supporting resilient communities and providing reliable, integrated and timely services. This framework will be finalised in the 2021–22 financial year.

Summary of progress

IGEM’s 2021 progress report noted initial scoping work on a sector-wide outcomes framework as one of four projects under the Emergency Management Reform Program led by EMV.

On 7 October 2021 SCRC approved a revised due date for this action of June 2022 due to budget and resourcing considerations.

EMV and sector partners have since worked together to finalise the Victorian Emergency Management Sector Outcomes Framework which was endorsed by the Security and Emergency Management Committee of Cabinet on 25 July 2022.

The framework describes the high-level outcomes the sector seeks to achieve for communities before, during and after an emergency, supporting accountability and performance management. It also articulates the desired change from the reform agenda over the next six years and contains:

  • the sector’s shared vision for safer and more resilient communities
  • an impact statement to describe the benefits for individuals and communities
  • domains describing the areas to be delivered against
  • outcomes for each domain that describe what success looks like for individuals, communities, business and the emergency management sector
  • outcome indicators to describe what needs to change to achieve the outcomes.

Subject to funding and resourcing, EMV also plans to develop an outcomes measurement strategy to provide outcome measures, identify barriers and enablers to data collection, and support baseline and future reporting against the framework.