To ensure the Inquiry considers the views and experiences of the Victorian community before, during and after the fires, the Inspector-General will offer communities opportunities contribute.

Under Phase 2 of the Inquiry, views and experiences can be provided by making a submission, taking the community survey, providing an interview, and joining a focus group. 

As further opportunities for community participation under Phase 2 are confirmed, we will publish details on this website, and promote through our Twitter (External link) our Facebook (External link) accounts, community recovery hubs, and local media outlets.

 

Make a submission

Individuals and organisations are invited to provide submissions, addressing the Inquiry’s Terms of Reference and matters for consideration, through:

Online submissions (External link) can be provided in Arabic, Chinese (simplified), Filipino, Italian, Persian, and Vietnamese, in addition to English.

Submissions relating to Phase 1 of the Inquiry can continue to be provided, however these will inform an addendum to the Phase 2 report.

IGEM is accepting submissions until end-March 2021.

 

Complete the community survey

The survey aims to provide a way for communities affected by the 2019-20 bushfires in Victoria's Gippsland, North East and Alpine regions to describe their experiences of relief and recovery. This information will help inform the Inspector-General for Emergency Management’s Inquiry into the 2019–20 Victorian Fire Season.

You can:

  • take the online survey (External link)
  • pick up a printed survey from a local community recovery hub
  • call (03) 8684 7900 to have a printed survey sent to you
  • request a telephone survey by calling (03) 8684 7900

The survey is open until 11 December 2020.

Who should do this survey?

This survey provides an opportunity for you to provide specific feedback on different topics that relate to bushfire relief and recovery. Most of the questions will be relevant to people who have been impacted by the fires that burned in the East Gippsland and North East regions of Victoria in 2019-20. 

Impacts include (but are not limited to):

  • needing to seek shelter from the fires because you live, work or were visiting the fire-affected areas
  • experiencing damage or destruction of your home or property
  • having your education, employment or business disrupted because of the fires
  • experiencing damage or destruction in the community where you live or work
  • being affected by the disruptions caused by the fire to services such as power, water, telecommunications and roads 
  • being threatened by fires in the area where you live, work or were visiting
  • experiencing mental health or emotional impacts because of the fires.

If these impacts do not apply to you, but you would like to contribute to the Inquiry because you have been providing support to people impacted by the fires; you have an interest in bushfire preparedness; or you have experiences with past fires, you can provide a submission to the Inquiry. To provide a submission to the Inquiry use the online submission form (External link)

How does the survey work?

You will be able to select from a list of topics to answer questions that are relevant to your experiences. The survey includes a mix of simple multiple choice and open text questions.

Each topic will take approximately 5-10 minutes to complete, depending on how much you choose to write in the open text questions. You can return to the survey as often as you like to answer questions on different topics.

You can:

  • take the online survey (External link).
  • pick up a printed survey from a local community recovery hub
  • call (03) 8684 7900 to have a printed survey sent to you
  • request a telephone survey by calling (03) 8684 7900

The survey is open until 11 December 2020.

Please read the information below before you start the survey

Before you continue with the survey, please remember the following points:

  • survey results will be collated and analysed for trends and themes
  • you will not be named or identified in any reporting of the results
  • you do not need to provide any identifying information unless you want to
  • if you change your mind, you can leave the survey at any time.

By continuing with the survey, you are acknowledging that: 

  • your survey response will become the property of the Inspector-General for Emergency Management
  • the Inspector-General for Emergency Management may publish, quote or summarise de-identified information provided by you in the Inquiry reports
  • the Inquiry reports will be provided to the Victorian Government.

Other ways to share your views

If you would prefer to tell us your story in a less structured way, you might prefer to write a submission.

In the submission process, you can write freely and can also upload documents, photos and videos. You are also welcome to do the survey and provide a submission.

To provide a submission to the Inquiry use the online submission form (External link)

 

Provide an interview

IGEM is offering interviews with people affected by the 2019–20 bushfires in Victoria’s East Gippsland and North East regions, as one way to provide feedback to the Inquiry.

Through the interviews IGEM will be able to hear peoples’ specific feedback on topics relating to bushfire relief and recovery.

Interview format

Interviews will be held by telephone or online, at no cost to interviewees.

Generally the interview will be one-on-one, although some people may wish to be interviewed with their partner, spouse or adult householders.

Interviews will take approximately an hour; will be recorded and then transcribed. 

Interview participants will receive a copy of the transcript to check.

A copy of the transcript will be treated as a submission to the Inquiry.

The section 'How we use the information you provide' on this page explains how we use and protect personal information gathered during this Inquiry.

Register your interest

If you are interested in participating in an interview, please register your details through our online form (External link) or call the Inquiry’s Community Engagement Advisor on 0409 249 054 to arrange a time which is suitable to you.

 

Join a focus group

IGEM is using focus groups as one way of helping fire-affected communities provide feedback to the Inquiry.

Holding focus groups will help IGEM to find out about topics that specifically relate to bushfire relief and recovery.

Therefore these groups will be relevant to people who have been directly affected by 2019-20 fires in Victoria’s East Gippsland and North East regions.

Each focus group will involve up to 10 people all living, working, or connected to a similar location.

Register your interest

If you are interested in joining a focus group, please register your details through the online form (External link) or call the Inquiry’s Community Engagement Advisor on 0409 249 054

 

Meet Inspector-General Tony Pearce

Meet with Tony and share your views and experiences on bushfire relief and recovery over a cuppa and snack

 

Date Location Time RSVP

Tuesday

24 November

 

Sarsfield and District Community Recovery Hub
Sarsfield Recreation Reserve
10 School Road
Sarsfield
2pm

Anne-Louise 

0409 240 054

Wednesday

25 November 

Benambra Recreation Reserve
Tip Road, Benambra
12pm

Trudy

0428 599 250

Thursday

26 November 

 

Goongerah Community Hall
Goongerah
2pm

Anne-Louise

0409 240 054

How we use the information you provide

 

About sharing your views and experiences

To make sure the Inquiry considers the views and experiences of the community before, during and after the fires, the Inspector-General invites individuals and organisations to share their views and experiences addressing the Terms of Reference / 'matters for consideration'.

The Inquiry is being conducted over two phases: Phase 1 - preparedness and response (completed 31 July 2020); Phase 2 - relief and recovery arrangements.

To help inform the Phase 2 report, IGEM is gathering feedback about:

  • the effectiveness of the emergency relief and initial recovery activities (first six months after the fires)
  • the progress and effectiveness of recovery activities in the medium term (12+ months after the fires)

Your experiences

In addition to the Inquiry’s ‘matters for consideration’, IGEM would like to hear from individuals and organisations about: 

  • how the 2019-20 Victorian fires affected you 
  • what worked well in the delivery of emergency relief and recovery activities during the first 6 months
  • what did not work as well as you would have expected or preferred
  • your suggestions for improvement. 

We understand that views and experiences may change over time, and that communities now have the added challenge of the coronavirus emergency (External link) during their bushfire recovery. We encourage individuals and communities to share these impacts during the engagement process. 

The more views and experiences the Inspector-General hears, the more informed he will be to make recommendations that - if implemented - will bring better outcomes for Victorians. 

Read about IGEM's use of relief and recovery in this Inquiry.

 

How we treat submissions and information gathered through the Inquiry

  • Your submission will become property of the Inspector-General for Emergency Management
  • The Inspector-General for Emergency Management uses and stores information provided by you in accordance with Victoria's Privacy and Data Protection Act (External link) and Emergency Management Act (External link).
  • The Inspector-General for Emergency Management may publish, quote or summarise information provided by you in the Inquiry reports
  • None of our reports include any identifying information
  • The Inquiry reports will be provided to the Victorian Government
  • With your permission, submissions may be published on the website igem.vic.gov.au
  • Let us know if your submission is to remain anonymous and/or confidential
  • Personal details and sensitive information will be removed from published submissions unless you ask for your name to be published
  • You do not need to provide any identifying information unless you want to